General Rules & Policies

• Open: Year-round
• Events and amenities have limited availability during non-peak season.
• Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
• We have adopted dynamic rates which fluctuate based on occupancy similar to the hotel and airline industry. With that being said, rates vary based on availability and are subject to change with each search.
• 1 camping unit and 2 cars per site. Overflow parking upon discussion– see management
• Must be 21 or older to rent a campsite.
• Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. These wristbands also serve as your ticket to fun! They grant you access and use of the parks amenities, activities, and facilities. You may be turned away from an activity or amenity if a wristband is not present.
• Transient stay guests are required to register their personal golf cart by providing proof of ID and insurance and paying a $100 one-time, annual fee or a $25 per stay fee. Extended stay guests must register their golf carts by providing proof of ID and insurance and paying $100 annual registration fee.
• Gas-powered golf carts may be allowed on a case-by-case basis.
• The following flags are allowed to be displayed at your site and throughout the campground: All international flags, Military, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports and decorative flags such as holiday, seasonal or garden.
• Please no bicycle riding after dark; state law requires helmets for all guests 13 and under.
• Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited.
• Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the park.
• Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking.
• Bookings made during Memorial Day Weekend or Labor Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of booking.
• Three-night minimum during Spring Break Week, Memorial Day, 4th of July, and Labor Day.
• Quiet hours: Daily 10pm-8am.

Campsite Reservations

• Check-in time is 1:00pm.
• Check-out time is 12:00pm.
• One camping unit per site.
• Minimum stay requirements may apply during your requested dates. Three-night minimum stay required for holiday weekends.
• Limit 8 people per site. Rates based on 4 people (4 years old and older). Additional person fees apply: $10/person/day
• Max of two pets allowed at all RV campsites.
• No tents are allowed on RV sites.
• Pets of the registered RV site occupant are welcome, but limited to 2 pets per site. Guests or visitors may not bring pets with them. If they arrive with a pet, they will not be permitted to enter the park. Pet owner is responsible for noise and clean up. Pets must be kept on a leash and may not be left unattended at the site. No pets allowed at tent sites. We reserve the right to remove hostile pets from the parks. 

• We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date. 
• Campsites:
• 2+ Weeks Out – Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit
• 1 Week Out – 50% of reservation issued in camp credit and 50% of reservation forfeited
• Less Than 1 Week Out – Full reservation forfeited
•  Cabins
• 3+ Weeks Out – Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit
• 2 Weeks Out – 50% of reservation issued in camp credit and 50% of reservation forfeited
• Less Than 2 Weeks Out – Full reservation forfeited
• The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.

Change Policy

• Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
• Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
• Reservation arrival or departure dates may not be changed inside the cancellation window.

Payment Policy & No Shows

• 100% of the reservation amount is due at the time of booking.
• We gladly accept Visa, Mastercard, Discover, and American Express.
• Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.
• All outstanding balances are due no later than 30 days prior to arrival. Any outstanding balances that remain 29 days prior to arrival will automatically be charged to the payment method used for the initial deposit. Any declined final payments may be canceled subsequent to the cancellation policy.
• * All rates, specials, terms and policies are subject to change at any time without notice.

• All persons under the age of 16 must have a supervising companion, to be in the pools and within the pool and water attraction area. “Supervising companion” is understood to mean a person who is responsible for assuring that the child will comply with applicable rules and regulations.
• Some pools and attractions may not have a Lifeguard on duty. Please supervise children at all times and follow all posted signs and rules.
• US Coast Guard approved Life Jackets and Puddle jumpers are encouraged for all children 48” or less.
• We expect all guests to behave in a family-friendly manner. Line jumping, profanity, and unruly behavior are considered offensive behaviors and could result in the guest being ejected from the property without a refund.
• Proper swim attire is required.
• Swim attire must be appropriate for a family environment.
• Inappropriate swim attire: Jeans, cut offs, under garments, swim wear that is revealing or has messaging that depicts violence, nudity, vulgarity, or discriminatory language or graphics.
• Swim attire with buckles, rivets, zippers, or exposed metal, and other sharp objects are not allowed on slides.
• Food, drinks, and coolers are allowed in the waterpark. Glass, bottles or containers, and alcohol are not permitted and coolers will be checked upon entrance to the pool area. Food is not allowed in any pools or spas.
• Pets are not allowed, except for working service animals. Service animals must be always with their handler and may not be in pools or in contact with the water.
• Smoking, vaping, or e-cigarettes are not allowed in or around the pool area.
• Firearms, ammunition, knives, and weapons of any kind are not allowed.
• Larger outside flotation devices including floats and rafts are not permitted.
• Breath-holding games are not permitted in any pools or attractions.
• For your safety, certain pools or attractions may need to close during severe weather, such as electrical storms, heavy rain, or high winds. If weather causes a closure every attempt will be made to reopen as soon as it is safe to do so. Pool decks and cabanas will be cleared and guests will be asked to remove their personal items and leave the waterpark area.
• Guests with limited swimming abilities, certain body proportions, certain heights and/or weights may not be able to enjoy all attractions. All guests must meet the attractions’ requirements to ride.